Privacy Policy

Last updated August, 2015

URBAN and its affiliates are committed to protecting users’ privacy, and we want to keep you informed of our privacy practices through this web site. This privacy policy applies to those URBAN and affiliate web sites that link to this notice. We encourage you to read this policy to ensure you understand our privacy practices.

Some of our clients provide URBAN and its affiliates with personally identifiable information about their customers so we can perform various services such as online campaign analysis. In addition, as part of our services, we may collect information about user interaction with client web sites and provide that information along with our analysis to the client. All of this information belongs to the client and, as their customer, you should review the privacy policies of the sites you visit. URBAN and its affiliates make no other use of this personally identifiable information.

The responsible use of cookies and web beacons (aka: action tags or pixel gifs) plays an important role in the services URBAN and its affiliates provide to clients. Our services allow our clients to better serve you, their customer. URBAN and its affiliates may use cookie and web beacon technology for planning, serving, analyzing, and managing online campaigns on behalf of our clients.

For more information about the use of cookies, web beacons, and how you can opt out of Google DoubleClick cookies, please review the Google DoubleClick privacy policy, http://www.google.com/intl/en/privacy/ads/privacy-policy.html. In addition, depending on your web browser, you may be able to change how your computer treats cookies so that cookies are not used or saved. Please check with your browser provider for more information on managing cookies. For more information, please see the following resources:

Urban and Affiliate Websites

he URBAN and affiliate web sites provide users with information about products and services, as well as company contact information. We do not collect personal information unless you provide it to us for items such as job applications. We will express our need for the personal information at the point of collection and will not collect more personal information than is needed to execute your request.

Personal information is any information that can be used to identify an individual, and may include, but is not limited to, name, email address, postal or other physical address, telephone number and other information required to provide a service, deliver a product, or carry out a transaction you have requested.

We will only use your personal information in the way we specified when it was collected. We will not subsequently change the way your personal information is used without your consent.

We may respond to subpoenas, court orders, or legal process by disclosing your personal information and other related information, if necessary. We also may disclose your personal information to establish or exercise our legal rights or defend against legal claims.

Policy Updates or Changes

URBAN and its affiliates may update or change this privacy policy at any time and such changes will become effective 30 days after they are posted unless otherwise stated. Our web site will state the date it was last updated and we encourage you to review our privacy policy whenever you use this web site. We hope you find this information helpful. Our goal is to present all the information in a format that is as readable as possible. Whatever you decide to do, we want you to be completely informed about how cookies work, and how we use information on the Internet. Should you have any additional questions, please send an e-mail to privacy@weareurban.com or write us at:

Urban Media®
Lvl 3 5 Queen Street
Chippendale, NSW
Australia 2008

Frequently Asked Questions

  • What information is collected by the URBAN and affiliate web sites?

    Like most standard web site servers, we use log files. We may collect Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, and track user's movement in the aggregate.The other information we collect through the URBAN or affiliate web site is contact information you choose to provide as a consumer, client or partner, when you complete a form to request more information about our company, products or services.

  • How do URBAN or its affiliates use personally identifying information collected on the respective URBAN or affiliate web site?

    We use the contact information you provide to respond to your request or to provide you future updates. We may contact you through any of the means you identified on the form (e.g., phone, fax, e-mail). If you contact us as a prospective client and a business relationship is not established with URBAN or an affiliate within a reasonable time period, we will delete your contact information.

  • Do URBAN and its affiliates share my personally identifying information with third parties?

    We may share the contact information you provide on our web site with our contractors and vendors in order to provide a requested service or transaction (e.g., to send you an e-mail) subject to our confidentiality policies. Other than agents who act on our behalf, information you provide at this site will not be transferred or sold to unrelated third parties, unless we have your permission to do so. We may disclose your personal information to respond to subpoenas, court orders, legal process, or to protect or establish our legal rights or property. Information may be disclosed as part of any merger, acquisition, sale of company assets, as well as in the unlikely event of an insolvency, bankruptcy or receivership in which information would be transferred as one of the business assets of the company.

  • How is my personally identifying information used when I apply for a position with URBAN or its affiliates?

    When you apply for a position with URBAN or an affiliate, all personally identifiable information that you choose to provide, will be collected and maintained by URBAN. If you apply for a position with URBAN or an affiliate directly or through a third party, and you choose to provide personally identifiable information, your personally identifiable information will be treated in accordance with this privacy policy.

  • How do URBAN and its affiliates safeguard personally identifying information collected on the URBAN and affiliate web sites?

    We have security policies and procedures to protect information in our possession from loss, misuse and unauthorized access, disclosure, alteration and destruction. While no data transfer can be completely secure, we will make reasonable efforts to secure all data that is transferred, stored or processed.

  • What are my choices? How do I opt-out of the web site-specific mailing lists and services?

    After opting-in, you may choose to opt-out from any mailing lists that you have subscribed to, at any time. You may opt-out by clicking on the unsubscribe link within any of the emails that you receive. For lists and services that relate specifically to the URBAN or affiliate web sites, you may also send your opt-out request to or through postal mail at:

    Privacy Czar
    Urban Media®
    Lvl 3 5 Queen Street
    Chippendale, NSW
    Australia 2008

  • Can I review and delete my personally identifying information collected by the URBAN or affiliate web sites?

    You can e-mail privacy@weareurban.com if you wish to access your personally identifying information. We will provide you with reasonable access to review and request the deletion of your personally identifiable information, in accordance with applicable laws and regulations.

  • Do the URBAN or affiliate web sites use cookies and web beacons?

    The URBAN and affiliate web sites may use persistent cookies and web beacons (aka: action tags or pixel gifs). Cookies are tiny packets of information, usually less than one kilobyte, stored in the temporary files on your hard drive, and used by web sites to recognize a computer they have encountered before. A web beacon is a clear gif not visible to the user, which collects certain anonymous information about your visit to our web sites. We use a combination of cookies and web beacons for planning, analyzing and managing our web sites. These tracking technologies collect anonymous data about users who interact with our web sites to help us provide a better user experience through the use of statistics and measurements of user satisfaction. Usage of cookies and/or web beacons is in no way linked to any personally identifiable information while on our sites.

  • Do the URBAN and affiliate web sites link to third party web sites?

    The URBAN and affiliate web sites may provide links to third party web sites that provide valuable information. We encourage you to review the privacy policies and data collection procedures on these web sites.

Comments, Questions, or Complaints

Please send questions, complaints, or requests for more information about the privacy policy of URBAN and its affiliates to privacy@weareurban.com or write us at:

Urban Media®
Lvl 3 5 Queen Street
Chippendale, NSW
Australia 2008

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